Who You Reach When You Call
Allen Pond Water Removal publishes information about water damage in Bowie, MD and is not a restoration company. A call to the number on this website is answered by or connected to an independent water damage restoration company that serves the Bowie, MD area. That company inspects the damage, sets its own price, and performs all cleanup, drying, and repair work. The details you give during the call go to the restoration company you speak with.
Each restoration company is a separate business with its own prices, contracts, and privacy practices. It answers for the work it does and for the way it keeps and uses what you tell it.
Who This Policy Covers
This policy covers emergencywaterremovalbowiemd.com, the website published as Allen Pond Water Removal (the "site"). Send any question about it to hello@emergencywaterremovalbowiemd.com.
Call Recording and Maryland Consent Law
A restoration company or call service can record a call placed through this website to keep an accurate record of the request. Maryland law (Courts and Judicial Proceedings Article, Section 10-402) allows a call to be recorded only when every party consents, so each caller is told when a call is recorded. A call placed from outside Maryland is also subject to the consent law of the caller's state.
Information This Site Receives
- Call details: the calling number, the date and time, how long the call lasted, and the general location tied to the number.
- What you say on the call, such as the property address, the rooms that got wet, and the name of your insurer.
- Routine request data that the web host logs when a page loads, such as IP address, browser type, and pages viewed.
There are no forms, accounts, or newsletter sign-ups on the site.
Hosting and Page Analytics
The site is hosted on Cloudflare, which processes request data to serve pages and block attacks. Cloudflare Web Analytics may count page views in aggregate; it sets no cookies.
Google Analytics measures visits and taps on phone links and sets cookies to do so. The Google Analytics opt-out browser add-on stops that measurement.
When Information Is Shared
Your call details go to the independent restoration company you speak with, so that company can respond to you. Information is also disclosed when a law, court order, or safety concern requires it. Personal information is never sold.
Your Requests
To ask what information the site holds about you, or to ask that it be deleted, write to hello@emergencywaterremovalbowiemd.com. Each request gets a response as applicable law requires. Requests about information a restoration company holds go to that company.
Site Use by Minors
The site is written for adults handling property damage. It is not directed to children under 13 and does not knowingly collect their information.
Revisions and Dates
A change to these practices brings a revised policy and a new date at the top of this page. Use of the site is covered by the Terms of Use. To reach a restoration company, call (301) 555-0142.